WHAT CAN WE HELP YOU WITH?
MOST ASKED QUESTIONS
SUPPORT TOPICS
ORDER PROCESSES
1. INITIAL ORDER INQUIRY
Xtreme Imprint LLP suggests that you use our inquiry form to place an initial inquiry for all custom orders. We are not able to take every order inquiry that we receive due to the custom nature of each job, our small staff count, and limited resources available to us. Any attempt to deface our company, internally or to the public, based on our discretion to not take an order, shall not be done, and we have the freedom to respond appropriately to any public action taken.
2. DESIGN SERVICE
Our designs are to be used exclusively with Xtreme Imprint LLP. Our design turnaround time will vary based on order, complexity, and current workload and can range anywhere from 1-3 weeks from payment. Typically we try to complete a first mockup within 3-7 business days. By placing an order with Xtreme Imprint, you agree that any use of our design artwork, artwork elements of our products, graphics on our website, images on 3rd party websites and social media, on any products that result in a money transaction with a company other than Xtreme Imprint LLP or an income of any sort, will result in covering the damages incurred to Xtreme Imprint. This damage includes but is not limited to the dollar amount that is made using any of the above stated designs, artwork, elements of artwork, etc. The dollar amount to be reimbursed will be determined by Xtreme Imprint LLP.
3. PRINTING & PRODUCTION
Printing & Production done by Xtreme Imprint LLP on most custom product is manufactured 100% in Hawaii. Some product that is not possible to manufacturer on island is completed overseas. This product is more complex product including but not limited to full sport uniforms, aloha shirts, polo shirts, compression leggings, surfshorts, etc. We do this to maintain the quality of product and efficiency of service. Printing and production turnaround time is not guaranteed and can range anywhere from 2-6 weeks depending on current workload, complexity of project, and complexity / quantity of product.